Privacy Policy
Last Updated: 2nd Nov 2024
Our Commitment to Your Privacy
At ZAWADI – Cessie’s Gift Haven, your privacy is paramount to us. As a handcrafted jewelry business, we understand the importance of protecting your personal information while providing you with exceptional service.
Contact Information
- Creative Director: Ceciliah Ongweny
- Email: zawadicessiesgifthaven@gmail.com
- Social Media:
- Facebook: Zawadi.Cessie’s Gift Haven
- Instagram: @zawadicessiesgifthaven
Information We Collect
- Personal Information
- Name
- Email address
- Phone number
- Shipping address
- Billing information
- Social media handles (if provided)
- Shopping Information
- Purchase history
- Browsing behavior
- Product preferences
- Gift requests
How We Use Your Information
We use your information to:
- Process your jewelry orders
- Send order confirmations
- Provide shipping updates
- Share new collection announcements
- Respond to customer service inquiries
- Improve our products and services
Information Protection
Your information is protected through:
- Secure payment processing
- Encrypted communications
- Limited staff access
- Regular security updates
Your Rights
You have the right to:
- Access your personal data
- Update your information
- Opt-out of marketing
- Request data deletion
- Review purchase history
Information Sharing
We never sell your information. We only share data with:
- Shipping partners (for delivery)
- Payment processors (for transactions)
- Social media platforms (with consent)
Marketing Communications
You may receive:
- New collection announcements
- Special offers
- Event invitations
- Care tips for your jewelry
You can opt-out anytime via:
- Email preferences
- Contacting us directly
- Unsubscribe links
Data Storage
- Information stored securely in Ghana
- Retained as required by law
- Protected by industry standards
- Regular backup and updates
Children’s Privacy
We do not knowingly collect information from children under 13.
Updates to Policy
We may update this policy periodically. Changes will be posted here with a new effective date.
Questions?
Contact Ceciliah Ongweny at:
- Email: zawadicessiesgifthaven@gmail.com
Your trust is our most valued asset at ZAWADI – Cessie’s Gift Haven.